Contact /
Get in touch
One inbox, read by a person. Tell us what happened and what you expected instead.
hello at hueral dot com
We reply within two working days. If it is about a charge or a cancellation, include the email address you paid with so we can find it quickly.
What to write in about
- Getting started, or anything in the app that is not behaving
- Billing, cancelling, and refunds
- Deleting your recordings, transcripts, and account
- Feedback, bug reports, and requests for new scenarios
- Press and partnerships
Before you write
To cancel, you do not need us. Open Settings, choose Manage subscription, and cancel in the billing portal. You keep access until the end of the period you have paid for.
Our privacy policy and terms of service answer most questions about data, billing, and what the app does.